How to Disable Order Refund Notification
Nguyen Tuan Anh is the CTO of Avada, a company specializing in Shopify Apps. With 10+ years of experience in software development, I have led Avada's technical team to create innovative products for clients. I hold a degree in Computer Science and is passionate about exploring new technologies in web development.
Sometimes, you may need to allow your customers to return some products they purchased. It depends on your store policies that you may need to refund some orders. If you do, you’d better do it in the proper and professional way. You can decide whether you want to use the notification system to inform your clients or not. If you choose not to, then you can disable the Order refund notification.
https://avada.io/shopify/docs/how-disable-order-refund-notification.html